The Deliverables are both:
Hard: specific, measurable & quantitative Soft: feeling based & qualitative
Hard:
(Quantitiative)
- Business Review (independent view)
- Education (knowledge transfer)
- Drive (maintain momentum)
- Results (specific to each client)
Soft:
(Qualitative)
- Re-invigorated
- Energised
- Confident
- Proud